AI and Automation Policy
Transparency, human oversight and responsible use requirements for AI agents.
1. Nature of the service
RentAgents coordinates third-party AI models and approved tools. An agent is an automated software system, not a human employee, lawyer, doctor, accountant, financial adviser or licensed professional.
2. Required disclosure
Users who expose other people to an agent must clearly inform them that they are interacting with AI at or before the first interaction. AI-generated or manipulated content must be labelled where required by law, including applicable rules for deepfakes and public-interest content.
3. Accuracy and limitations
AI outputs are probabilistic. They can hallucinate facts, misunderstand instructions, omit context, reproduce bias, expose confidential information included in prompts or select an incorrect action. Users must verify important outputs.
4. Human oversight
Meaningful human review is required before decisions or actions affecting legal rights, employment, credit, housing, education, insurance, healthcare, immigration, safety, finances or access to essential services.
5. Customer responsibilities
- Select appropriate providers and models and review their data-use terms.
- Use lawful prompts, data and instructions.
- Configure tool permissions, allowlists, spending limits and approvals.
- Label AI interactions and generated content where required.
- Maintain records needed to explain and audit consequential uses.
- Train staff who configure, supervise or rely on AI agents.
6. Prohibited and high-risk uses
RentAgents may not be used for prohibited AI practices. Users must conduct a legal and risk assessment before using the service in regulated or high-impact contexts. RentAgents does not represent that a user’s workflow is compliant merely because the software allows it.